What We Do
Complete Ice Machine Care
From routine cleaning to emergency repairs — we keep your commercial ice machine running clean, safe, and efficient.
Deep Cleaning & Sanitizing
Remove buildup. Eliminate bacteria. Stay inspection-ready.
Over time, mineral scale, slime, biofilm, mold, and bacteria accumulate inside your ice machine — affecting ice quality, machine efficiency, and your health inspection scores. Our combined deep cleaning and sanitizing service removes all buildup and applies NSF-approved solutions to eliminate harmful microorganisms throughout the machine, restoring peak performance and keeping your operation compliant.
Recommended every 3 to 6 months — depending on use
What's Included
- Full disassembly of ice-making components
- Scale and mineral deposit removal
- Slime and biofilm elimination
- NSF-approved sanitizing solution application
- Mold and bacteria elimination
- Ice bin and storage area treatment
- Water line sanitization
- Exterior wipe-down and polish
- Post-service documentation for health inspections
Emergency Service
Down machine? We respond fast.
When your ice machine stops working, every hour costs you. We offer same-day and next-day emergency service across Long Island — diagnosing the problem quickly and getting your machine back online with minimal disruption to your operation.
Available 7 days a week
What's Included
- Same-day and next-day availability
- On-site diagnostics and repair
- All major brands serviced
- Parts sourced and installed
- Follow-up check included
New Installation
Installed right the first time.
Getting a new commercial ice machine? We handle the full installation — from positioning and plumbing connections to electrical hookup and initial startup testing. We work with all major brands and make sure your new equipment is set up correctly so it runs efficiently from day one.
One-time service
What's Included
- Site assessment and placement planning
- Water line and drain connection
- Electrical hookup and safety check
- Initial startup and performance testing
- Ice quality verification
- Owner walkthrough and operating tips
In Action
See What We Do
Watch our technicians at work — professional ice machine cleaning and servicing on Long Island.
Equipment
Brands We Service
Maintenance Plans
Service Plans
Protect your equipment year-round with a scheduled maintenance plan.
Basic
1 visit/year
Annual deep cleaning and sanitizing for low-volume machines.
- 1 deep cleaning & sanitizing visit
- Written service report
- Priority scheduling
- Phone support
Standard
2 visits/year
Bi-annual service for most commercial kitchens — the most popular plan.
- 2 deep cleaning & sanitizing visits
- Preventive maintenance inspection
- Written service reports
- Priority scheduling
- 10% discount on repairs
- Phone & email support
Premium
4 visits/year
Quarterly service for high-volume operations that can't afford downtime.
- 4 deep cleaning & sanitizing visits
- Full preventive maintenance each visit
- Emergency service priority
- 15% discount on parts & repairs
- Annual equipment report
- Dedicated technician
Not Sure Which Service You Need?
We'll assess your machine and recommend the right service. Schedule a visit or give us a call.